Prior Authorization Lookup Tool


Please verify benefit coverage prior to rendering services. Inpatient services and nonparticipating providers always require precertification.

Please note:

  1. This tool is for outpatient services only.
  2. Inpatient services and nonparticipating providers always require precertification.
  3. This tool does not reflect benefits coverage* nor does it include an exhaustive listing of all noncovered services (i.e., experimental procedures, cosmetic surgery, etc.) — Refer to your Provider Manual for coverage/limitations.

* Services may be listed as requiring prior authorization that may not be covered benefits for a particular member. Please verify benefit coverage prior to rendering services.

To determine coverage of a particular service or procedure for a specific member:


  • Access eligibility and benefits information on the Availity Web Portal or
  • Use the Precertification tool within Availity or
  • Call Provider Services at:

Medicaid/FAMIS:

1-844-521-6942

Dual Advantage:

1-844-895-8160

To request authorizations:

  • From the Availity home page, select Patient Registration from the top navigation.
  • Select Auth/Referral Inquiry or Authorizations.

Provider tools & resources

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