News & Announcements

COVID-19 Provider Update (March 30, 2020)

This bulletin is to inform all providers rendering services to Louisiana Medicaid members, including members of all Medicaid managed care organizations (MCO). This advisory will be updated as new information is available.

Telemedicine/Telehealth Facilitation of Outpatient Substance Use Disorder (OP-SUD) Treatment Services during the COVID-19 Declared Emergency

The Louisiana Department of Health (LDH) acknowledges the need for the continued facilitation of Outpatient Substance Use Disorder (OP-SUD) treatment services during the COVID-19 declared emergency.

COVID-19 Telemedicine/Telehealth Facilitation by Licensed Mental Health Practitioners (March 26, 2020)

The Louisiana Department of Health (LDH) acknowledges the need for the continued facilitation of outpatient behavioral health services during the COVID-19 declared emergency.

COVID-19 Healthy Blue expedited enrollment (March 26, 2020)

At the request of the Louisiana Department of Health (LDH) and as part of our response to coronavirus (COVID-19), Healthy Blue is aligning with NCQA exceptions and allowances effective March 18, 2020. A process has been established to expedite enrollment for new providers who meet the minimum requirements to participate in Healthy Blue’s network.

Healthy Louisiana guidance on telemedicine and laboratory claims

This provider bulletin details important guidance from all Healthy Louisiana Managed Care Organizations (MCOs) regarding telemedicine and laboratory claims.

State Memo March 24, 2020 on Novel COVID-19 Disease

On March 11, 2020, Governor Edwards declared a public health emergency in response to COVID-19. For current updates on the status of COVID-19 in Louisiana, please see the Office of Public Health (OPH) COVID-19 website, located at: http://ldh.la.gov/coronavirus.

Updated COVID-19 Notice: Medical and Surgical Procedures Other Healthcare Services (March 21, 2020)

This Healthcare Facility Notice will provide new information on Medical and Surgical Procedures, and shall supersede the information on Medical and Surgical Procedures in the LDH Notice #2020-COVID19-ALL-006 dated March 18, 2020.

Telemedicine/Telehealth Facilitation of Mental Health Rehabilitation Services During the COVID-19 Declared Emergency (March 20, 2020)

The Louisiana Department of Health (LDH) acknowledges the need for the continued facilitation of MHR services during the COVID-19 declared emergency.

State Memo March 14, 2020 NEMT Providers Update

The below advisory is to inform Louisiana Medicaid Non-Emergency Medical Transportation (NEMT) providers rendering services to Louisiana Medicaid members, including members of all Healthy Louisiana managed care organizations (MCOs). This information will be updated as new information is available.

State Memo March 18, 2020 Mental Health Rehabilitation (MHR) response to COVID-19

Mental Health Rehabilitation (MHR) services are provided as part of a comprehensive specialized psychiatric program available to Medicaid eligible children and adults with significant functional impairments resulting from at least one identified diagnosed mental health disorder.